Virgin Media Phone 150 or 151 for Faults

[denismartindale]

Phone 150 and learn what’s possible and what’s helpful or nothing like it.

Explain circumstances eg on benefits, living alone, reduced use of TV set-top box, etc.

virginmedia–com to check your contract and upgrade offers but still phone 150.

Remember that NOWTV’s website could offer some discounts on the Sky Cinema channels rather than what we could be paying Virgin Media or Sky for their very long contracts and cancellation fees.

nowtv–com for short contracts and cancellations that could then offer extra discounts.

If we register for a few NOW TV accounts with different emails then we may get extra discounts that way, too.

[denismartindale]

The MoneySavingExpert email has a Virgin Media M250 speed with a phone line rental and the deal for new customers reduces to about £23 a month.

The basic deal on the website is about £32 instead.

https://www.virginmedia.com/broadband/broadband-and-phone

I phoned 150 to ask for a better deal for me and couldn’t get any better than £2. That’s about £70 a year than I’m paying for the M125 Broadband and phone services. It’s about £110 more than new customers would pay for a year but the contract is 18 months so that’s £160 more. Without a significant discount for existing customers there’s no incentive to upgrade at all.

Even so, Customer Services informed me that customer offers change every 2 weeks or so and that I could try again each month until the contract ends next year.

That could be of some use even if nowhere near paying that £22 a month new customers can get.

[Author]

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