Help and Advice on Watching Freeview

Pages of information, help and advice on receiving the digital TV service Freeview. We offer help with connectivity, signal and setup to help you get the most from Freeview

We know that lots of people have questions or problems with Freeview and this page is here to help direct our visitors to the right place to find help and advice.

We've broken down our pages of Freeview advice into several sections to help you find what you're looking for.

New to Freeview?

Is Freeview available in my area? Freeview Coverage
Can I get Freeview on an indoor aerial? Freeview and Indoor Aerials
What sort of box should I get? Freeview Set-top Boxes
What is Top Up TV? Top Up TV Explored
What is BT Vision? BT Vision Overview
Freeview on Satellite? Freesat TV

More help? See our New to Freeview page

Setting up Freeview

How do I connect my box? Connecting TV Equipment
My TV doesn't have a SCART socket. No SCART socket
Freeview in a second room? Freeview in other rooms

Other connection / cabling problems? TV Connectivity

Freeview Channel problems

Where can I get a list of Freeview channels? Freeview Channel List
I can't get any Freeview channels! No Freeview Channels
I'm missing some Freeview channels! Missing Channels
I've suddenly lost some channels! Lost Channels
I'm getting interference / freezes! Freeview interference
How do I check for new channels? Freeview Retune
Can't get a new channel? New Freeview Channels
I can't get G.O.L.D / UKTV Style? Freeview Extra Channels

More reception and coverage help on our Reception page.

Using Freeview

Problems recording Freeview? Recording Freeview
No sound? Freeview - No Sound
Sound, but no pictures? Freeview - No Picture
"No event info" message? Freeview - No EPG
Problem with set top box? Freeview Box Problems
How do I get subscription channels? Freeview Subscription
How do I get Freeview in a second room? Freeview in other rooms

More help on our Freeview FAQ page.

Some of our top questions:

I can't get all of the Freeview channels	See our page on Missing Freeview Channels for help
Some channels ask me to insert a Smartcard	See our "Top Up Freeview" page for details on how to access these subscription channels
I can't record Freeview	See our FAQ on how to record from Freeview
I can't get my set-top box connected	See our page of connection advice, or try our interactive Connection Advisor.
How do I get Freeview on my PC	See our "On your PC" page

We also have a Freeview forum for asking questions, and discussion of problems