Frequently Asked Questions

At Radio and Telly, we find that we’re asked a number of questions, over and over again, most commonly about Freeview and Sky.

To help out our visitors, here are links to our help pages that answer the most common questions…

Freeview Help

Freeview is digital TV received via a TV aerial. It’s nothing to do with Sky TV or satellite. On this site, we get a lot of Freeview questions. Here are some of the most common, please link on where to look for help:

Getting Freeview	Is Freeview available in my area? Freeview Coverage Can I get Freeview on an indoor aerial? Freeview Indoor Aerial What sort of box should I get? Freeview Boxes More help? See our New to Freeview section.
Connecting	How do I connect my box? Box Connections My TV doesn’t have a SCART socket. No SCART Socket Other connection / cabling problems? Connection Help
Reception and channels	I can’t get any channels? No Channels I’m missing some channels? Missing Channels I’m getting interference / freezes! Interference How do I check for new channels? Scan For Channels Can’t get a new channel? Missing New Channel Where can I get a list of channels? Freeview Channel List More reception and coverage help on our Freeview Reception Advice page.
Using Freeview	Problems recording Freeview? Recording Freeview No sound? No Sound Sound, but no pictures? No Picture “No event info” message? No EPG Problem with set top box? Box problems How do I get subscription channels? Subscription Channels More help on our Freeview Help and Advice Guide.
General Freeview	Programme Listings? Freeview Listings I’ve lost my remote control or manual. Lost Remote / Lost Manual How do I find out about new channels? See our Freeview Channel News section, join our mailing list More help on our Freeview Help and Advice section.

Sky Digital Help

Getting Sky	Is Sky available in my area? Sky Coverage I only want the free channels. Sky Free How do I get Sky? Get Sky Latest Sky offers? Sky Offers More help? See our Sky Digital Review
Connecting	How do I connect my box? Connection Help My TV doesn’t have a SCART socket. No SCART Socket Other connection / cabling problems? Connection Help
Using Sky	Problems with recording Sky? Recording Sky No sound? No Sound Sound, but no pictures? No Picture More help on our Sky FAQ section.
General Sky	Programme Listings? Sky Programme Listings I’ve lost my remote control or manual. Lost Remote / Lost Manual How do I contact Sky? Contacting Sky More help on our Sky Digital Explored.

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Frequently Asked Questions

To help out our visitors, here are links to our help pages that answer the most common questions…

Freeview Help

Sky Digital Help

Other Questions

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